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You are here: Home / Announcements / Cayuse SP Post Go-Live Support

Cayuse SP Post Go-Live Support

February 22, 2023

Cayuse SP Post Go-Live Support

Announcement: The Department of Contracts and Grants (DCG) is committed to supporting the research community as we transition to Cayuse SP.  Below are post go-live contacts and resources to help support you as you manage proposals, awards and subawards in Cayuse SP.

Need Real-Time Guidance or Assistance?

  • Visit the DCG Cayuse SP Slack Channel (#Help-Cayuse) to submit your question or issue. Our training team is ready and willing to assist in answering your question and/or connecting you with a subject matter or technical expert.
  • Contact the DCG Officer(s) assigned to your School/Department/Institute.

Have a Question About a Specific Proposal or Award?

  • Contact your DCG Officer(s) assigned to your School/Department/Institute. 
  • Join the DCG Office Hours on Wednesdays at 9am-10am via Zoom.
  • Visit the Cayuse SP Frequently Asked Questions for answers to commonly asked questions (the FAQ is organized by topics to facilitate your search).

Need Additional Assistance or Training?

  • Login to Trojan Learn and take the Preparing Proposals in Cayuse SP course. 
  • Visit the DCG website and review:
    • Cayuse SP Web Guides
    • KC > SP Crosswalk Video 
    • Frequently Asked Questions 
  • Reach out to Joe Magallanes to schedule a training session. 

Have a Question About Cayuse SP Subawards?

  • Visit Procedures for Issuing Outgoing Subaward Agreements. 
  • Reach out to Kim Eudy for assistance. 

Have a Question About Cayuse SP Awards?

  • Visit the DCG Cayuse SP customized web guides that walks users through understanding the Post-Award module of Cause SP.
  • Reach out to Lisa Villaflores for assistance. 

Having Technical Issues with Cayuse SP?

  • Reach out to cayuse.help@usc.edu for any technical issues related to the Cayuse SP system.
  • Visit the DCG Cayuse SP Slack Channel

Our goal is to provide multiple avenues of support to you during this transition. We look forward to working together in Cayuse SP!

Filed Under: Announcements

USC Office of Research and Innovation
Department of Contracts and Grants
3720 S. Flower St.
Los Angeles, CA 90089-0701

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